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The Way We Trained People for Decades
Isn't Working Anymore
Discover How Funeral Home Leaders Are Transforming Their
Teams With DiSC® Worksmart & DiSC Certification
Ask Most Funeral home owners what's
frustrating them today, and you'll hear:
“This is how I was trained. It worked for me. Why is my staff not understanding it the way I did?”
Truth is, today’s workforce doesn’t respond to the old top-down model.
They respond to coaching, not commands.
Feedback, not fear. Meaning, not just method.
And families? They expect more care, more empathy, more humanity.
Meanwhile, your team is stressed, burned out, and often struggling to communicate.
That tension trickles down — to service, to morale, to retention.
The old way doesn’t work anymore. But there IS a better way.
Introducing Everything
DiSC Worksmart with DiSC Certification
Modern Leadership Tools for Real World Challenges Funeral Homes Face Everyday
Built around the proven DiSC model,
Worksmart helps your team:
Understand and work with different communication styles
Give feedback that sticks (without friction)
Resolve conflict without drama
Motivate people the way they actually want to be motivated
Lead through change with clarity and care
What DiSC® Worksmart Helps Your Team Do:
Communicate Across Styles
Understand your team’s natural tendencies — and how to make them work for you, not against you..
Deliver Feedback Without Friction
Give guidance your staff can hear, receive, and act on —
without drama.
Deliver Feedback Without Friction
Inspire action by using what truly motivates each person, not just generic rewards.
And You Don’t Need Outside Consultants
To Do This Work!
With DiSC® Certification, funeral professionals on your team can:
✔ Run in-house DiSC sessions
✔ Coach staff using real behavioral data
✔ Customize training to your team’s unique needs
✔ Embed DiSC into onboarding, growth plans, and daily communication
At Discovery HQ, we’re not corporate trainers. We’re coaches and consultants
who specialize in funeral service. We help funeral homes:
Modernize leadership and communication
Retain and grow talent across generations
Build succession plans with purpose
TESTIMONIALS
What others are saying
"The interaction with Discovery HQ was about identifying strengths, reducing inefficiencies — and transforming them into a more self-aware leaders and aligning with our company culture. What made me a believer was the remarkable ability to ask exactly the right questions to elicit deep self-reflection which ultimately led to positive change.”
DAVID LEE HERNANDEZ
Principal/Founder Jersey Memorial Group
"Discovery HQ was the best thing for me and my team. My team is now capable of performing independently allowing me to work on the business rather than in the business. I used to think that I had to be hands on with everything. But now I have more trust with my employees and they have more respect for me. I would recommend Discovery HQ for anyone in leadership.."
ROBERT NUNNALEY
Owner and Director PinesFunerals
“Before Discovery HQ stepped in, navigating our family-run funeral home was difficult. I had problems motivating staff and it was even harder to motivate our family members due to the expectations I had for them. I admit, I've been old-school, sometimes unable to see the value and perspective of the younger generation. Discovery HQ understands family dynamics., management and the funeral industry. I recommend Discovery HQ to any family-owaned funeral home seeking harmony, improved dynamics, and business growth.”
SCOTT GREENE
Co-Owner/CEO Greene Funeral Service
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